OUR PRINCIPLES REGARDING THE CUSTOMER SATISFACTION
Ege Prefabrike Yapı Malzemeleri İnşaat Taahhüt Sanayi ve Ticaret Limited Şirketi in order to reach
to an unconditioned customer satisfaction level, established the TSE-K-118 Quality Management System and in
order to ensure the efficiency and constant improvement as well as its compliance to the conditions, has
undertaken to make an endeavor in this regard along with its entire staff.
In order to ensure the customer satisfaction, the company executives and our personnel follow the following
principles;
1-Transparency from the quotation to delivery,
2- Effective principal – contractor communications
3- Developing the notion to ensure the customer satisfaction in all phases along the way,
4- Team work and high sense of responsibility in order to provide solutions for dissatisfactions